Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "Money and benefit was good." ((in 52 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 32 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 114 reviews)); "Long hours and the pay doesn’t make up for it" ((in 73 reviews)); "Low Salary and rota shifts." ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 10, 2026

Company doesn't offer holidays or bonus' but people are awesome. Customers can be a bad.

Operations and experience officer

Recommend

CEO approval

Business Outlook

Pros

- Co workers care a lot and become family - Free gym membership

Cons

- No bonus' - No holidays - Customers are rich so they think they can kick your butt

4.0

Mar 10, 2026

-

Relationship consultant

Recommend

CEO approval

Business Outlook

Pros

pay is good if youre great at selling, training is given and management is encouraging

Cons

if youre not good at selling, not a good place to work at to do relationship consulting job

1.0

Feb 18, 2026

I cannot wait to leave

Experience manager

Recommend

CEO approval

Business Outlook

Pros

The work is extremely easy.

Cons

My names Lewis, have been working here as an Experience Manager for just under a year and it just feels like a boring job, where my colleagues are not the smartest and the promotional aspects of the job limited. It is a dead end job. The customers are all snobby and think they are better than you, overall it is a pretty toxic environment.

Viewing 16 - 18 of 1,225 Reviews

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