Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 91 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 45 reviews)); "Money and benefit was good." ((in 43 reviews)); "Perks and facilities are good" ((in 31 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 115 reviews)); "Poor management and organisation set up" ((in 111 reviews)); "Long Hours and Pay." ((in 74 reviews)); "Low salary, espeworkin in London which is more expensive" ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 31 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 17, 2016

Good place to work

Front of house assistant

Recommend

CEO approval

Business Outlook

Pros

People you work with tend to be fun and good to work with. Virgin invest in you with chances to become a lifeguard for example.

Cons

Salary is not the highest so you find most colleagues end up moving on in order to progress their career.

Virgin Active Response

Thank you for taking the time to write a review. It sounds like you had a great team to work with, it's also great to hear you felt invested in. We are definitely working hard on our staff retention strategy so thank you for your views on that, they will be passed on to the Leadership team. Thanks again, all the best.

5.0

Oct 12, 2016

Awesome company to work for

Fitness coach

Recommend

CEO approval

Business Outlook

Pros

The people are absolutely brilliant - both members and staff. The facilities are great, clean and well kept. It's great to train in the gym as there are loads of the latest innovations. We have monthyl education workshops which we gain in-house certificates for and also have the opportunity to go through the Virgin academy to further our education and make us better trainers. There are also great career progression options, whether this is into management, personal training or regional roles.

Cons

The pay is very low for the qualifications we have. A Level 2 fitness qualification costs around £1000 and quite a lot of knowledge and this isn't reflected in the pay. We, as fitness coaches, are only payed slightly more per hour than the membercare team and receptionists who do not need to hold any qualifications to do their job.

Virgin Active Response

Thank you for taking the time to post your review! It's great to hear all the brilliant things you enjoy about working at Virgin Active. Everyone's hard work is really paying off! It sounds like you get great value out of the in-house Fitness Academy. I'll certainly pass your comments regarding pay on to the Leadership team. Thanks for your continued efforts in making Virgin Active Chelmsford a great plan to train & work. All the best.

1.0

Sep 26, 2016

MemberCare

Membercare

Recommend

CEO approval

Business Outlook

Pros

Virgin Tribe. Free Membership for you and a friend.

Cons

(memberCare only) Other staff treat you like worthless. Members are rude. (MemberCare only) First member of staff to start and last one to leave.

Viewing 148 - 150 of 1,226 Reviews

Jobs at Virgin Active

Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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