Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "Money and benefit was good." ((in 51 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Perks and facilities are good" ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 105 reviews)); "Long hours and the pay doesn’t make up for it" ((in 76 reviews)); "Low Salary and rota shifts." ((in 36 reviews)); "Managers always sided with customers even when in the wrong." ((in 32 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 25, 2025

Weird job combining 2 previous roles to save money, stuck in a dirty, cold bright white room with no air con or windows.

Experience consultant

Recommend

CEO approval

Business Outlook

Pros

Free membership for you and a family/friend.

Cons

Unfulfilling job, cold calling old/new members to retain them or sell them a membership. Dealing with the angry clients when the pool/health suit doesn't work and management not offering support.

5.0

Mar 18, 2025

.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great energy Freedom Time management 1 hour lunch

Cons

You have no time for your self You are always at worn

2.0

Mar 16, 2025

Underpayed, Undercompensated, Underpromised

Experience consultant

Recommend

CEO approval

Business Outlook

Pros

Free Membership to the club including all classes

Cons

Disguised as Admin/Reception role but a Sales position with impossible targets, 'team capped commission' - which just means NO commission. Leads are meant to be generated by a call centre but they suck and can't even set up enough appointments for the EC team to hit budget. Minimum wage for so much work. Full-time shifts are never 9-5 and you're expected to open, close and work horrific hours. Get any other sales job - this isnt worth it, especially if you're a female, they will always pick men.

Viewing 121 - 123 of 1,226 Reviews

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