Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "most staff are friendly" ((in 54 reviews)); "Money and benefit was good." ((in 47 reviews)); "Great team and energy to work in" ((in 39 reviews)); "Good Training" ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 113 reviews)); "Poor management and organisation set up" ((in 112 reviews)); "Long hours and the pay doesn’t make up for it" ((in 79 reviews)); "Low Salary and rota shifts." ((in 39 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 6, 2016

Don't join as a PT if you like getting paid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some development in terms of courses, mainly internal.

Cons

Exerp system, personal trainers don't get paid if the VA policy isnt followed to a T.

Virgin Active Response

Thank you for taking the time to post a review. It's great to hear that you value our in-house Fitness Academy. I'll certainly pass on your feedback regarding the payment process for PT's to ensure transparency. It's a shame to hear about your experiences with regards to Management, if you're able to provide further detail on this it would be great if you could email peoplehub@virginactive.co.uk (FAO Jeanette) and I'll pick this up. Thank you again for your time, all the best.

3.0

Sep 28, 2016

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

Access to the gym was a plus Generally good staff who were a pleasure to work with

Cons

Management have less respect for part-time employees No sick pay Expected to work over time at times

Virgin Active Response

Thank you for taking the time to write your review. It's great that you got value out of your complimentary VA membership and you had a good team around you. I'll pass your other thoughts onto the Leadership team. If you are able to provide any further/specific detail, then it would be great if you could email me at peoplehub@virginactive.co.uk (FAO Jeanette). Thanks again for your time, all the best.

1.0

Sep 26, 2016

MemberCare

Membercare

Recommend

CEO approval

Business Outlook

Pros

Virgin Tribe. Free Membership for you and a friend.

Cons

(memberCare only) Other staff treat you like worthless. Members are rude. (MemberCare only) First member of staff to start and last one to leave.

Viewing 1093 - 1095 of 1,226 Reviews

Jobs at Virgin Active

Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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