Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "most staff are friendly" ((in 52 reviews)); "Great team and energy to work in" ((in 50 reviews)); "Money and benefit was good." ((in 45 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"Poor management and organisation set up" ((in 112 reviews)); "They pay is low and there is very little pay rise" ((in 108 reviews)); "Long hours and the pay doesn’t make up for it" ((in 80 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 37 reviews)); "Managers always sided with customers even when in the wrong." ((in 30 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 11, 2018

Feeling like the magic is gone

Membership consultant

Recommend

CEO approval

Business Outlook

Pros

The people I worked with were the best thing about the roll.

Cons

Their failure to adapt to the increase in competition is going to have tragic consequences.

Virgin Active Response

Thank you so much for leaving your review. We understand that there have been some changes recently. We have adapted well to members needs and we understand our competitors very well. We will aim to continue our offering to focus on commuter hubs and will grow the business in this direction. Thank you for all of your hard work whilst you were employed with us. Radha.

4.0

Jan 8, 2018

Receptionist

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

professional management, good bonus package

Cons

early shifts, big workload, short breaks

Virgin Active Response

Awesome 4* review, brilliant! thanks you for taking the time to leave our review. glad to hear you were in safe hands with professional management and enjoyed your bonus package which is all down to hard work. Due to the nature of our business we need to be open at certain times to suit our members needs which is the same for our competitors in our industry. Thanks again for all of your hard work. Radha

2.0

Jan 2, 2018

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

payment on time, good environment, relation with the colleagues, 2 membership free

Cons

mistakes in the payment, low salary, difficult to get right holidays

Virgin Active Response

Thank you so much for taking the time to leave your comments. Having great colleagues and a good environment to work in seems very popular within in our business, so it’s good to hear about what we are getting right! Our pay is competitive within our industry and as you pointed out we offer free memberships and other great perks. I would highly recommend speaking to your line manager about difficulties that you may have with getting time off. If you would like to speak to me about anything further please contact me at peoplehub@virginactive.co.uk. Thank you, Radha.

Viewing 1072 - 1074 of 1,226 Reviews

Jobs at Virgin Active

Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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