Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "most staff are friendly" ((in 52 reviews)); "Great team and energy to work in" ((in 50 reviews)); "Money and benefit was good." ((in 45 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"Poor management and organisation set up" ((in 112 reviews)); "They pay is low and there is very little pay rise" ((in 108 reviews)); "Long hours and the pay doesn’t make up for it" ((in 80 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 37 reviews)); "Managers always sided with customers even when in the wrong." ((in 30 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Reviews by job title

1K reviews

3.0

Feb 20, 2018

Front of House

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free Membership, fun energetic staff

Cons

Poverty Wages, little flexibility lack of collaborative team based approach to work

Virgin Active Response

8y

Thank you for taking the time to leave your thoughts. I am pleased to hear that you are enjoying the perks of the role and work with fun and energetic people. Our pay is in line with our competitors, we also have a wide range of discounts to offer across the Virgin group. I am sorry to hear that you do not feel supported in your role, please talk to your line manager or you can discuss it further with me at peoplehub@virginactive.co.uk thanks you, Radha.

2.0

Feb 15, 2018

Worst Experience Over My Entire Career

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

Facilities Positive Colleagues Discounts Education Experience... even thought it was a bad one.

Cons

No minimum wage Unfair commission per session delivered Long hours to be able to pick clients

Virgin Active Response

8y

Thanks for taking the time to leave your comments. I always insist that its good to know what we as a company can improve on. I am pleased to know that you thought the facilities, colleagues, discounts and much more were positive. We do pay in line with our competitors and as a Personal Trainer you will know that the more hours you work the more you can earn without being charged any rent. I would like to thank you for all of your hard work at Virgin Active. Radha.

5.0

Feb 7, 2018

Service manager

Recommend

CEO approval

Business Outlook

Pros

Supportive, fun, family ,rewarding, Innovative.Integrity

Cons

Stressful,wages travel, team players

Virgin Active Response

8y

Thank you so much for leaving your comments. We really appreciate the time you have taken. I am sorry to hear that you are finding some things difficult, if you would like to speak to me further about any of these issues please contact me at peoplehub@virginactive.co.uk its also great to know that you have a supportive team, have fun and are rewarded for your great efforts. Thank you, Radha.

Viewing 1063 - 1065 of 1,226 Reviews

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Front of House

Worst Experience Over My Entire Career

Service manager

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