Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "Great Staff & Free gym membership" ((in 53 reviews)); "Money and benefit was good." ((in 48 reviews)); "Great team and energy to work in" ((in 46 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 111 reviews)); "Poor management and organisation set up" ((in 106 reviews)); "Long hours and the pay doesn’t make up for it" ((in 74 reviews)); "Low Salary and rota shifts." ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 32 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Oct 21, 2022

Not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good community and team bonding events, opportunity for professional development

Cons

Inappropriate and sleazy fitness department, everyone on minimum wage

2.0

Oct 1, 2022

Poorly run company inevitably heading towards a massive downscaling post-COVID

Front of house staff

Recommend

CEO approval

Business Outlook

Pros

Free gym membership, perks, co-workers are generally friendly.

Cons

-Managers are dishonest about contracts and will do whatever they can not to accomodate changes in contracts that would mean paying staff more. -Payment is often incorrect - once this is brought up the management staff is quick to attempt to intimidate staff from bringing the issue up again, rather than support staff or admit they were wrong and rectify the issue. Sums can result in the thousands. -Management/supervisors feign to be supportive of their subordinates but often just repeat the company line when issues are raised and insist staff do not repeat concerns. -Team members are given multiple duties outside of their job description to compensate for the under-staffing issues. -Incredibly high demands for employees given the rate of pay is well below London Living Wage. -Staff turnover is constant and leaving staff are often not replaced.

5.0

Sep 14, 2022

great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the management are great and the customers are friendly

Cons

sometime it can be stressful, but that is expected

Viewing 97 - 99 of 1,226 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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