Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (105) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 88 reviews)); "most staff are friendly" ((in 53 reviews)); "Money and benefit was good." ((in 46 reviews)); "Great team and energy to work in" ((in 44 reviews)); "Perks and facilities are good" ((in 32 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 109 reviews)); "Poor management and organisation set up" ((in 106 reviews)); "Long hours and the pay doesn’t make up for it" ((in 78 reviews)); "Low salary, espeworkin in London which is more expensive" ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 27 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

Virgin Active reviews

3.4

53% would recommend to a friend

(1,227 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 18, 2019

Great team

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

Great team with lots of job perks

Cons

can be long shifts of 12 hours

Virgin Active Response

6y

5 stars!! Thank you very much :) Thank you for all of your hard work and I hope that you consider coming back one day. Radha

4.0

Oct 10, 2019

Great working experience

Member services manager

Recommend

CEO approval

Business Outlook

Pros

The people, free gym membership, safe environment to progress and grow, quick and supported progression, positive working atmosphere. I started working at VA after a very bad work experience prior where my managers bullied me, and at VA I was supported all the way, which made me exceed my own expectations and really encouraged me to take on more responsibility and made me an ace at what I do. At VA you are free to be yourself and it's a safe environment to progress. Everyone in my club were happy and supportive, I was promoted pretty quickly and allowed to show my talents and bring the best out of me. The people at VA are passionate, hard working and they care about each other.

Cons

The cons have to do with upper management and Head Office. The salary is atrocious unless you're a General Manager. People at Head Office are unhelpful and management there don't care. Company as a whole is going downhill fast with cutbacks after cutbacks. I eventually felt I had to leave as the bonus I was getting each month and dependent upon was made impossible to reach. All the great people from my club also left because they found jobs with better pay. My club was also the best in the whole region so an exception to the rule, I would say my success story isn't shared by a lot of other people working in other clubs and I have also heard some horror stories during my time working there.

Virgin Active Response

6y

Hi there, Thank you so much for taking the time to leave your review. Although you have recommended us to new potential employees it seems you were unhappy with some other aspects of the company/role. I am sorry you felt this way and felt that you had to leave. We did have some changes in the company but we also created lots of avenues for development. If you wish to speak to me further about this then please contact me at peoplehub@virginactive.co.uk Thank you, Radha

3.0

Oct 2, 2019

Nothing special

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for CV Good people to work with Career opportunities

Cons

incompetent management Pay Unsociable hours Zero hour

Virgin Active Response

6y

Good afternoon, Thank you so much for leaving your review. If you would like to discuss this with me further please do. Peoplehub@virginactive.co.uk. I would be interested to hear more about your experience. Radha

Viewing 937 - 939 of 1,227 Reviews

Jobs at Virgin Active

Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Napoli Fuorigrotta

Italy

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Torino Le Gru

Torino

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Milano Centro

Milano

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Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

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