Virgin Active reviews

3.4

53% would recommend to a friend

(1,227 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Reviews by job title

1K reviews
5.0
Nov 14, 2019

Jdj

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy, fun and a great atmosphere

Cons

Long hours, long travel periods

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Virgin Active Response
6y
5 stars! Thank you so much. We certainly aim to achieve a fun and great atmosphere to work in. I am pleased that you are enjoying it so far. Keep up the good work! Radha
3.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Staff are usually great and friendly

Cons

Changes mean that staff are required to do more work without reward or pay increase. Pay is not great and does not improve for long periods of time (years). Working in a gym where people pay a lot for their membership means that they become very frustrated when things go wrong, which means that as the first point of contact you receive a lot of bad treatment from members (rudeness and aggressiveness) which wears you down after a while. The company knows this but does nothing to reduce this or improve the situation. Staff have suffered many cases of abuse which has led to no consequences.

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Virgin Active Response
6y
Good afternoon, Thank you for leaving your review. I am interested in learning more about your experience. If you would like to speak to me in more depth please contact me at peoplehub@virginactive.co.uk Thank you, Radha
3.0
Nov 9, 2019
Recommend
CEO approval
Business Outlook

Pros

The people are great to work with

Cons

The pay is minimum wage

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Virgin Active Response
6y
Hi there, Thanks for leaving your response. Glad to hear that you enjoy working with your colleagues. Also, we do pay competitively within the industry, I do hope that you would like to develop within Virgin Active and have spoken to your Line Manager about this if you wanted to progress? Thank you, Radha
Viewing 931 - 933 of 1,227 Reviews

Glassdoor has 1,463 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.