Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (105) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 88 reviews)); "most staff are friendly" ((in 53 reviews)); "Money and benefit was good." ((in 46 reviews)); "Great team and energy to work in" ((in 44 reviews)); "Perks and facilities are good" ((in 32 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 109 reviews)); "Poor management and organisation set up" ((in 106 reviews)); "Long hours and the pay doesn’t make up for it" ((in 78 reviews)); "Low salary, espeworkin in London which is more expensive" ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 27 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

Virgin Active reviews

3.4

53% would recommend to a friend

(1,227 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 9, 2020

Fitness professional

Recommend

CEO approval

Business Outlook

Pros

Good career prospect and fun environment

Cons

poor management and long working hours

3.0

Dec 30, 2019

Company Experience

Receptionist

Recommend

CEO approval

Business Outlook

Pros

- Free gym membership - friendly staff

Cons

unsociable hours poor pay for such hours

Virgin Active Response

6y

Hi there, 3 Stars! Thank you. As you know our hours and shift patterns are in place to suit the members needs but to also create a flexible working environment for all employees. We pay competitively and have a variety of roles to develop into if you were interested in developing a career at Virgin Active. Please do speak to your line manager. regarding Flexible working. Many thanks, Radha

3.0

Dec 30, 2019

50/50

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

The people (lifeguards, PT's, member care etc.) were generally quite nice and fun to work with. Management are usually quite approachable. Free gym membership is a bonus, and lifeguard training is paid. Signed contract, meaning you've got job security and certain benefits.

Cons

The gym I was working at were trying to cut down on wage expenditure, which meant that lifeguards were delegated member care responsibilities (i.e. cleaning gym floor, mopping/hoovering the entire facility etc.). Although I didn't particularly mind it our task list for what we had to do while being off-chair was typically unorganized and lacked clear structure. That being said, attempts were made to change things. Pay is not great and basically not worth it if you're a full-time worker. Understaffed (mostly because the pay is not good), meaning that management would constantly attempt to pressure lifeguards into taking more hours than what is stated in the contract

Virgin Active Response

6y

Hi there, Thank you so much for leaving your review. I really appreciate the feedback and its something that we will take on board. Sounds like you did enjoy your time here at Virgin Active, and I am so pleased that you enjoyed all the perks of the role. We at Virgin Active will always develop our roles and encourage our employees to look at lots of opportunities to allow for progression. We pay our staff competitively and meet the required standards. Thank you so much for all of your hard work in the time you did work for Virgin Active. Radha

Viewing 922 - 924 of 1,227 Reviews

Jobs at Virgin Active

Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Napoli Fuorigrotta

Italia

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Torino Le Gru

Torino

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Milano Centro

Milano

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Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

View job

Virgin Active

Virgin Active reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fitness professional

Company Experience

50/50

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