Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "Money and benefit was good." ((in 52 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 32 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 114 reviews)); "Long hours and the pay doesn’t make up for it" ((in 73 reviews)); "Low Salary and rota shifts." ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

Skip to content Skip to footer

Notifications

Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Apr 23, 2026

I honestly don't have much to say

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Competitive basic salary it's the minimum and company benefits are good

Cons

You don't have time for yourself and pressure is unrealistic

3.0

Apr 18, 2026

Good place to work

Foh team member

Recommend

CEO approval

Business Outlook

Pros

not too much pressure easy job

Cons

lack of training pay isn't great for workload

3.0

Apr 10, 2026

More than its portrayed to be.

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

Access to all building facilities

Cons

You end up working multiple jobs than just a lifeguard, mainly filling out roles that are lacking on the days you’re working meaning you end up helping cleaners, working front of house or organising the gyms.

Viewing 7 - 9 of 1,225 Reviews

Jobs at Virgin Active

Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

View job

Addetto/a Commerciale e Servizio Clienti - Perugia

Perugia

View job

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

View job

Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

View job

Responsabile Tecnico Manutenzione - Area Centro

Emilia-Romagna

View job