Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

52% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (106) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "Great Staff & Free gym membership" ((in 53 reviews)); "Money and benefit was good." ((in 44 reviews)); "Great team and energy to work in" ((in 40 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"Poor management and organisation set up" ((in 114 reviews)); "They pay is low and there is very little pay rise" ((in 110 reviews)); "Long Hours and Pay." ((in 75 reviews)); "Managers always sided with customers even when in the wrong." ((in 31 reviews)); "No long hours available but it was due to where it was as some creche do provide longer working hours" ((in 20 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

52% would recommend to a friend

(1,229 total reviews)

Dean Kowarski

52% approve of CEO

39% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 3, 2021

Great for learning

Head coach

Recommend

CEO approval

Business Outlook

Pros

Great for learning, good training and some support

Cons

Lack of progression unless to are friends with senior managers, not great pay, management do not care about staff views. Very high turnover and lack of focus on making this better

Virgin Active Response

Thank you for your review. It's great to hear your thoughts, particularly about the good training we offer, which is something we really pride ourselves on and is so important to develop our team members. We're always working hard to progress our internal team members and have many great examples of this kind of succession in the business. We also have many training programmes as well as a Management Development programme to support this, so we hope to see even more positive moves in the future. All the best, Jeanette (People Operations Coordinator)

2.0

Mar 1, 2021

Good as a first job , but don't dwell to long

Swim teacher

Recommend

CEO approval

Business Outlook

Pros

free gym membership and one for a friend

Cons

terrible pay, hours, and pension

Virgin Active Response

Thank you for taking the time to post your review and thank you for your hard work over the 3-4 years you worked with us! We hope you had an positive overall experience. All the best, Jeanette (People Operations Coordinator)

4.0

Feb 26, 2021

Hardwork

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great staff, and free gym membership

Cons

Dodgy cancellation policies and contracts

Virgin Active Response

Thank you for your review, 4*'s is great - so pleased to hear that and we're really glad you enjoyed your time with us!

Viewing 814 - 816 of 1,229 Reviews

Jobs at Virgin Active

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