Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 89 reviews)); "most staff are friendly" ((in 55 reviews)); "Great team and energy to work in" ((in 47 reviews)); "Money and benefit was good." ((in 47 reviews)); "Perks and facilities are good" ((in 28 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 112 reviews)); "Poor management and organisation set up" ((in 110 reviews)); "Long Hours and Pay." ((in 78 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 22, 2025

va pt

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

free gym membership for personal trainer

Cons

over saturated gym floor too many personal trainers

4.0

Aug 11, 2025

Room For Growth

Front of house

Recommend

CEO approval

Business Outlook

Pros

Access to Gyms all over the UK and abroad Nice people to work with Buddy membership

Cons

General club maintenance could be better

3.0

Aug 8, 2025

Great role as a student

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Open for long hours which is great for working around other commitments like study. Had a good team, everyone completed their fair share of work in a timely manner. Lovely coworkers across all teams.

Cons

Often receive the brunt of members displeasure and abuse, staff could use more training in handling this.

Viewing 76 - 78 of 1,225 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Personal Trainer - NAPOLI

Campania

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Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

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Addetto/a Commerciale e Assistenza Clienti - Genova

Genova

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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