Verisure reviews

4.6

92% would recommend to a friend

(754 total reviews)

Antonio Russo

96% approve of CEO

97% positive business outlook

Verisure has an employee rating of 4.6 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Verisure employee rating is 24% above average for employers within the Management e consulenza industry (3.7 stars).

Reviews by job title

754 reviews
4.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Team work , incentives, company benefits

Cons

Car fuel needs updating depending on car engine.

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Verisure Response
8mo
Thank you for sharing your feedback! We’re pleased to hear you value the teamwork, incentives, and company benefits at Verisure. We also appreciate your note regarding fuel costs - we are always looking at ways we can support our people. Thanks for being part of our team!
5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Freedom to be your own boss and create your own schedule while achieving targets. Constant support where needed, the support starts from day one is always available no matter the circumstances

Cons

Initially you have no structure on areas to knock or work but through tike you develop the ability to build a strong action plan

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Verisure Response
8mo
Thank you for taking the time to share your experience! We’re glad to hear you value the freedom and flexibility the role offers, as well as the ongoing support from day one - that’s exactly what we aim for. We appreciate your feedback on area structure and location support for new starters; it’s a valuable point. Thanks again for your commitment and for being part of Verisure!
3.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

OK pay. Modern clean conditions. Coffee shop and canteen. Good colleagues. Good training.

Cons

You will spend a lot of your time apologising to annoyed customers for all sorts of reasons. Some will be VERY angry and you'll hear the same problems every day. Sometimes we were very well staffed then they would stop recruiting and because people leave we then ended up with customers waiting ages to get through - and the customer will blame you for that of course and were usually annoyed already but now will be even more annoyed. Some people got good shift patterns but some got bad ones.

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Verisure Response
11mo
Thank you for taking the time to share your honest feedback. We’re glad to hear that you appreciate the modern facilities, training, and the supportive atmosphere among colleagues. We understand that working in customer service can be challenging, especially when handling upset customers, and we truly appreciate your patience and professionalism in those situations. We also acknowledge your concerns about staffing levels and shift patterns. Thanks again for your input and dedication.
Viewing 88 - 90 of 754 Reviews

Glassdoor has 3,568 Verisure reviews submitted anonymously by Verisure employees. Read employee reviews and ratings on Glassdoor to decide if Verisure is right for you.