Uber reviews

3.7

65% would recommend to a friend

(16,283 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
5.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

+ Incredibly ambitious mission provides countless product opportunities and engineering challenges. + The engineering team is a melting pot that includes numerous veterans from top-tier technology companies, such as Apple, Google, and Facebook, and the culture borrows from the best aspects of each. + There's a pervasive habit of transparency and honest, often critical self-reflection, with an aim of always improving oneself and one's peers. Real change comes swiftly when there are problems. + Teams are organized to be small and autonomous so that every engineer can have an outsized impact. + Things move quickly and the team and business are growing rapidly. There's ample opportunity to make a dent and advance your career. + Enjoy the impact of working at a small, fast-moving startup with the reach and security of a multi-billion dollar industry giant.

Cons

- The growth of the team has times outpaced the growth of processes and support staff. Every so often you encounter a problem you'd expect a company of this size and impact to have solved. - The downsize of the fast-moving, autonomous teams is that coordinating across teams can be a challenge. - Headed in the right direction, but there's a long way to go in terms of workforce diversity.

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Uber Response
10y
Excellent insights, thank you. I'm hopeful and feel positive that we'll stay ahead the growing pains that we're experience with such massive growth. Keep things transparent and keep speaking up and we'll win!
3.0
May 29, 2015

Remote Customer Service Support Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guaranteed weekly pay and overtime when available Work from Home Full-Time

Cons

Difficult and confusing scheduling system Lack of solid support from team managers Left almost entirely on your own to figure out the ever changing rules and policies.

Viewing 190 - 192 of 16,283 Reviews

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