Uber reviews

3.7

65% would recommend to a friend

(16,277 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
5.0
Feb 1, 2013

Really Unique Company/Growing Pains/Loving it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smartest people. Hard workers. Immensely passionate group. Fun people. Growing like crazy. Believes in its cause. Get to watch a company transition to scale. Young.

Cons

If work life balance is super important to you...might not be the best role. Ironing out some transitions to scale. Salaries aren't high but options are the attraction for most. Could use more executive level management. Sometimes push people a little hard (though i love this too).

1.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Brand name company on resume

Cons

STAY FAR AWAY FROM UBER FOR BUSINESS All the sales managers are completely useless. Their main job is to micromanage and babysit the reps. They do nothing all day, they sit on their computers and refresh the sales analytics dashboard hoping to see a change. They don’t practice what they preach yet they want all the reps to “work hard and go the extra mile” while they do no work or help at all. The culture is pure politics here. All favoritism, nepotism and a popularity contest with little to no basis for merit. SMB and MM are the worst segments to be in. They give you unrealistic quotas with super low bases with a book of business that has no product market fit. Enterprise and strategic teams have it better as there is more use cases for travel and meals there and the compensation is a bit higher. This org is a complete joke and all the directors and managers know they are frauds when they look in the mirror everyday. They have completely no idea what they are doing or how to run a successful sales business. All they care about is coming and collecting their salary

1.0
Apr 14, 2022

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

Great Benefits, health, medical insurance and unlimited PTO

Cons

Where to start?! Hired in September 2021, after 2 months they changed the compensation structure. They reduced the salary by 40%. I felt cheated and betrayed because I transitioned from my previous job because of the higher salary. They also changed the quota and it became not on closing accounts (although am an account executive) the quota was on the first delivery of the restaurant you signed and the revenue that the restaurant brings. They expect you close the deal and sell the promotions and marketing that the account managers are supposed to do. This is an inside sales job but they want you to go outside all the time. They have terrible customer service and they don’t care about the merchants (restaurants) The leaders (not really leaders) they are only trying to hype things up when there is a success story but you don’t hear them when they do something wrong. They get silent as if they can’t be responsible enough for their wrong management. The top performers are being fed accounts by the management. So they out perform everybody else. The chance of you doing great depends on your manager, location and book of business. Also the quota keeps on changing (increasing) although half of the floor are not hitting the quota. But the management don’t care because they are not going to pay the commission. In summary, they act if they care and if they are a good company but they are not. At least in the Midwest team.

Viewing 160 - 162 of 16,277 Reviews

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