Uber reviews

3.7

65% would recommend to a friend

(16,275 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
3.0
Jan 29, 2017

Uber

Recommend
CEO approval
Business Outlook

Pros

Conveniently located near public transportation.

Cons

Culture, culture, culture and public image.

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Uber Response
9y
Thanks for the review - I'd love to dig in to your comment on culture. In my time here, the culture has been one of the best parts of working at Uber. Feel free to reach out and we can set up a time to talk - pierce@uber.com.
1.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Parking in the City

Cons

I have and MBA and 12 years professional experience and this is my professional observation of the company: -You will be serve the same function as an Uber Partner even though recruiters will tell you that you are going to develop driverless technology. -All drivers get treated like they are 5 years old even though most of us have advanced degrees -Only a small percentage of people actually get to test the technology -Your primary job will be to taxi employees around and customers who order an UberX. --You will not have a life if you work here in this job especially if you get the evening shift because you only get a weekend off every 6 weeks. The schedules are 645a-5p or 445p-3a and once you are on a shift you cannot switch -You only get a chance to move within the company after 6 months of employment and you must compete with any external candidate who applies directly for the position you want. So if you want a particular position then I highly suggest applying for it directly and DO NOT use the DVO/VO position as a stepping stone because they severely shorthanded with drivers and probably won't let you transfer. -DO NOT buy into the corporate culture ideals for any project that challenges the status quo no matter how much better it is because if you use them you will be reprimanded. So if you are a "yes man" or always "drink the corporate cool-aid" then you will love it here. If you are intelligent and can think on your own then find something else because you will be miserable. -All other employees at Uber get unlimited PTO BUT the DVO/VO position must accrue PTO and you cap out at 10 days for the entire year but you work 5 of 6 weekends so PTO is difficult to manage -There is no 401K matching -Pay is 35% below the median income for Pittsburgh -If you fail to control a vehicle due to errors in software you go home without pay

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Uber Response
9y
Hi there - thanks for taking the time to write up this review. I'm sorry you've had less than an ideal experience in your time in the DVO program; we've received a lot of really positive feedback about the program on Glassdoor over the last few months so it's surprising to get the negative feedback. If you'd be willing, I'd love to chat confidentially about your situation and how we can improve the program for everyone. Feel free to reach out - pierce@uber.com.
3.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

It was nice to work remotely and they pay training. At least you can get training and info from other colleagues and sometimes from management.

Cons

Minimal communication No room for advancement The managers try their best to care about you but are limited to the support they can provide because of the grip that upper management has on them. it's like everyone is walking on eggshells at the company.

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Uber Response
9y
Thanks for taking the time to write this review. I see you've moved on to a new opportunity, but if you'd be willing, I'd love to chat with you offline about some of the things you mention. Feel free to reach out: pierce@uber.com.
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