Uber reviews

3.7

65% would recommend to a friend

(16,275 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
5.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

- Smart people - Fast pace - Great leadership - Awesome benefits - Tightly knit teams/company Working for a company that is driven by a vision that every employee shares makes working a pleasure. People here work hard and are great at getting things done. It also helps that we all use our application multiple times a week so we understand the product that we're building.

Cons

- As a company that is growing exponentially (global reach and it's personnel), we're constantly faced with new challenges in scaling people and processes, and although handling growing pains is well executed, it requires constant communication that sometimes isn't perfectly executed. - You'll get pushed to work hard and get a lot done. If you can't keep up with the work, it will impact your work-life balance.

5.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Make own hours Work as much as you want to Uber gave me so much freedom and an hourly wage in the high 20's when I couldnt find a job.

Cons

Mileage pay rate has been decreasing due to competition with Lyft Putting so many miles on car Occasional taxi standoffs Another con is that customers cannot tip through the app. Sooooo many more customers would tip drivers if they could and it would keep drivers happy even with lowered rates.

1.0
Jan 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice MacBook until they take it off you and replace it with a Dell that doesn't work. £10 a day for lunch, until they take that off you #findthemoney Cool office.

Cons

Management don't give a crap about greenlight. Over the years they've slowly kicked greenlight out of the big picture. Making staff easily replaceable. Running offices on the bare minimum. Even when there's a protest. No security. No care for experts. London is the only thing that matters in the UK. Slowly taking all the perks away because Ubers gotta make some money somewhere. Maybe stop giving incentives to drivers and actually care for your own staff? Experts are constantly doing other people's work. Lowest paid role in the company but you're doing the most work. Doesn't make any sense to me? Every expert has to clock in and clock out of every single activity throughout the day. Even on lunch! It's disgusting that managers want this all recorded. Picking people out when they're not "pushing their weight". Getting spoken to like crap when you clock in 2 minutes late. London license is the only thing anyone cares about anymore. Stop trying to #findthemoney and invest in your staff. People who have been there since year 1. Launching products and earning the big bosses millions. What did we get in return? A stock option that's fallen through the floor. People in Aldgate tower know nothing about private hire. They literally sit in their glass tower telling experts what to do. What calling campaign to work on. What hub to cover because they don't have enough staff because they've all left! Banning hubs from hiring new staff so you've got 2/3 members of staff looking after thousands of drivers per city. IT'S NOT SAFE. You stand up to safety when it comes to riders but couldn't give a damn about your staff safety. They'd rather spend £22,000 on a self check outs for all the offices than to give staff a proper bonus. Replacing greenlight staff with a computer hooked up to cheap labourers in the Philippines is not the way to do this. You've got support staff that haven't got a clue about UK laws or private hire laws. Drivers were treated better than the support staff. Making support staff wait over half a year for a bonus that was nothing compared to the drivers bonus is a real kick in the teeth. Drivers got their bonus instantly. You wouldn't be pulling in millions a week if it wasn't for these experts that joined all these drivers up. With calling campaigns, bringing them through the driver funnel getting them licensed and onboarding them. We are the face of company. We are why Uber is taking in millions. Not because of the keyboard monkeys in the head office. Do not work for Uber. You're better off driving for Uber. You're treated better as a driver.

Viewing 136 - 138 of 16,275 Reviews

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