Uber reviews

3.7

65% would recommend to a friend

(16,274 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
4.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- You get to be part of a historic change in the way people work. Whether that change is for the good will be up to history... - Some of the engineering challenges are interesting and hard and being tackled by few others. (Lots of other challenges are being tackled by lots of competitors, and I don't know whether they would be better to work for.) - Guided by a strong mission and set of core values. If you believe in them, you will fit in well and they can keep you going through the long hours.

Cons

- Apparently, a lack of transparency. I was oblivious to all of the scandals that have been in the news lately, which disturbs me. - If you don't believe in all the values, you won't fit in. The values are basically not available publicly, and I don't know if they are shared with candidates during recruiting, so make sure you find out what they are. - It seems like the IPO may be more elusive than at other startups. One starts to wonder if they are putting it off to squeeze more work out of the employees. - I don't know how common this is, but I was terminated, to the great sadness and detriment of my team, by a higher level manager for seemed like an irrelevant issue. - Remote work is severely discouraged.

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Uber Response
9y
I appreciate the review and transparent feedback. If you ever want to chat further about your review or ideas you have for actions we can take to make Uber better, feel free to reach out any time - pierce@uber.com.
2.0
Feb 13, 2017

Working at UBER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good Health Insurance (Dental, Vision) - Credits for rides/EATS; unfortunately they no longer offer the $333 to new employees. Those who started after 1/2016 only receive 15 free rides a month (max ~$18 each, but depends on the city in which you work)

Cons

- People Ops / Employee Relations (HR) is comprised of completely incompetent personnel. Dunderheads. Probably not everyone in the department, but definitely the ones I have unfortunately had to deal with during my time here. Fairly certain they have little to no knowledge of labor laws and employment standards; I have never felt confident in any answer they've provided me or my coworkers. Further, there have been multiple instances in which I, or other coworkers, have reported serious issues/concerns (e.g. harassment, privacy issues, among other serious workplace violations), and not once did People Ops investigate the incident(s), nor provide actionable follow-up. MOAR lawsuits just waiting to happen :( - Despite the fact that two of our 'Cultural Values' encourage an anti-bureaucratic workplace, UBER has quickly become an insanely bureaucratic company with a completely superfluous management hierarchy and redundancies through various levels of management in nearly every department, making it difficult to get anything done.

avatar
Uber Response
9y
Hi - thanks for taking the time to write up this review. If you'd be willing, I'd like to set up time between you and our team to talk confidentially and offline about the specifics of your situation. Your feedback is important to us as we strive to make Uber a great place to work for everyone. Please reach out and we can set up a time to talk - pierce@uber.com. Thanks again.
4.0
Mar 4, 2016

Tough but impactful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to do amazing things at Uber, right off the bat. You have immediate credibility and are expected to produce results immediately. The CEO is a genius beyond compare.

Cons

The leadership directly under the CEO is a mess. They are, with a few exceptions, like a pack of snarling dogs trying to throw each other under the bus so they can look good to the CEO. They are not good managers and, in some cases, not good people.

Viewing 118 - 120 of 16,274 Reviews

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