Uber reviews

3.7

65% would recommend to a friend

(16,255 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
5.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

From day one, I felt genuinely welcomed by all of my coworkers. The Uber family is one you definitely want to be a part of, and I could not be happier here. Everyone here works their tails off, they're motivated to succeed, having bought into the idea of Uber as a whole. Best of all, the team is here to help -- whether it be on a rider or driver initiative, an issue running data analysis, creating rider and driver communications, and so on. Working on a remote team has been an incredible experience and given me the opportunity to hone in on my entrepreneurial spirit while improving the cities we run. It's a rewarding career/company and one I hope to be a part of for years to come.

Cons

If working longer hours is not of interest to you, this might not be the best option. Also, there is an emphasis on autonomy here, which is not for everyone.

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Uber Response
10y
Thank you for your comments!
3.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Smart, driven colleagues, quality service that fills a need in the market

Cons

Varies by local office, but overall culture is to overwork employees upwards of 90+ hours/week and fail to properly staff to accommodate growth. Very common to eat breakfast, lunch, dinner and late night dinner (after midnight) at your desk. Misogynistic, macho culture that does not encourage knowledge sharing or collaboration.

2.0
Jan 21, 2015

It's kind of the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can work remotely. That's really the only pro that there is to this position.

Cons

Culture of an Uber CSR is that they make you feel like part of a team, in some ways they pressure you to do more work for the same amount of money, asking CSRs to rate each other, report flaws in responses of emails, basically doing management's job for them. No chance of moving forward. If you are a CSR, that's it. Plus they pay very low for the type of job it is and the amount of pressure put on you to perform. The CEO is also a jerk.

Viewing 112 - 114 of 16,255 Reviews

Glassdoor has 35,972 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.