UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Trasporti e logistica industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The good reasons to work for UPS are gone.

Cons

The culture has changed. You used to be a partner for life. Since we went public, the company stock has been worthless. It's not just my thought it's proven by our management committee instituting the LTIPS program. it gives the highest 100 to 200 or so employees extra compensation. The extra compensation is taken directly from all other employees. We used to get 15% of profits distributed to all management employees. Now they take a HUGE chunk of that 15% and give it directly to those top 100 or 200 people. Outrageous! They say it's partly to offset loses by those who have options that have been worthless because the top 100 to 200 people can't grow the business. That makes it more outrageous. Options are to entice you to grow the business. You don't grow it and then give yourself HUGE bonus LTIPS checks? What exactly is the enticement for the top 100 to 200 people to grow the business? There is none. They just get huge checks and ask everyone else to grow the business. It absolutely absurd. And even worse, this is at a time when the company is experiencing RECORD PROFITS!!! The record profits are going right into the pockets of those 100 to 200 people. The rest of the people are simply being de-motivated because of the situation, morale is waaaaay down, performance drops as a result. Everything is being outsourced and employees will be laid or fired (it's already occurring) and the only thing that will be left will the Operations (drivers and hubs etc.) and the 100 to 200 people getting LTIPS. Everything else will be outsourced. Jim Casey would be firing all those 100 to 200 and letting the real workers do it right. The stock price has not moved because wall street sees what is happening and knows the top 100 to 200 employees are just raping the company at the expense of the vast majority of the employees. They didn't even communicate the new LTIPS plan to the employees. We found through an SEC filing. They were to scared to tell us.

4.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for an innovative company that leads its industry. Bennies are fantastic and continuing education is very good.

Cons

Work life balance is very poor but it all relates to your manager, UPS has a lot of old school managers that put relationships over results. Politics plays a key role in your success with this company.

2.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Business is always busy and steady.

Cons

Days can easily be 12 hour plus, upper management tends to be very dictatorial and not very good, good old boy network, promotion through that rather than ability, ego driven, huge bureaucracy, 10-15 years behind outside world, culture is very closed and paranoid, has employee relations initiatives to improve morale but not taken seriously.

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