Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 221 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 103 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 22 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manifattura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 30, 2012

Good company, but hard work.

Pre-load

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, and different hours than many other jobs.

Cons

Hard work for little money.

3.0

Oct 24, 2012

It was alright

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Simple and straight forward job

Cons

Repetitieve and easy but boss was not easy to work with

4.0

Oct 23, 2012

It has been a perfect part-time job for me while I further my education in college.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

I learn a lot about shipping and the logistics of how UPS works. There is a lot of customer interaction, which is a plus for someone like me who enjoys working with people. You do not work with many people, which can be a good thing.

Cons

Working with few people can also be a bad thing if you do not get along with those people. Customers often complain about pricing or ask stupid questions, but as with any customer service position you just have to deal with it.

Viewing 3115 - 3117 of 3,155 Reviews

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