Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manifattura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 11, 2012

Great part-time job while finishing up a degree

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good hours for a part-time job. Gain basic skills for the business workplace. Interact with a wide variety of customers. Not too hectic during the year, and tight knit group of employees.

Cons

Very busy during the holiday season.Not much room for promotion. Might have to deal with rude and obnoxious customers.

4.0

Oct 11, 2012

Overall Great but no way up the ladder

Store manager

Recommend

CEO approval

Business Outlook

Pros

The work environment is great and you will meet many interesting people on the way.

Cons

There needs to be more oppurtunities to develop and move up.

3.0

Oct 6, 2012

Great experience, not a career choice.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great starting out as a first job. Truly get to see how customer service works. Problem solving to help customers decide what service they need. No stress at all, you leave your work at the store.

Cons

Expensive services, frustrated customers. Customers do not recognize the difference between a UPS Store and UPS. Low pay, not much room for growth.

Viewing 3115 - 3117 of 3,156 Reviews

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