The Home Depot reviews

3.7

68% would recommend to a friend

(55,785 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

None None None None None

Cons

You will never see your family or friends. They don't care about anything but the bottom dollar. If you're a protected class..you're golden. If not, you will be passed over for opportunities.

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The Home Depot Response
11y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.
4.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement. Community involvement Number of locations Focus on customer service, keep it up because it is what other retailers don't provide.

Cons

Employer of Choice survey used to drive environment in store ... the biggest joke in the company. All leaders agree that this is very inaccurate yet they use it to guide so many decisions including careers of very strong salaried managers. Online team and service providers not being held accountable to the same customer service focus when not meeting commitments ... until truly fixed this will be the "elephant" in the room for Home Depot ... everyone must take care of the customer not just the stores.

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The Home Depot Response
11y
Thanks for taking the time to share your comments. We have shared your feedback with others. Our associates are encouraged to adopt and adapt good ideas from others, and initiate creative and innovative ways of serving our customers and improving the business.
5.0
Aug 4, 2014

Fun and energizing atmosphere

Recommend
CEO approval
Business Outlook

Pros

If you enjoy sharing your knowledge or testing your creativity, Home Depot will supply and endless stream of your kind of experiences. YOUR experience and enthusiasm is what made Home Depot famous and it is still alive with many of the associates. The pressure is on when the traffic peaks, but it rarely lasts for more than an hour or so in any given area. That being said, wear good shoes and you'll get your 10,000 daily steps in to keep you fit.

Cons

At times the new retail methodology of part time and fewer people in the aisles is exasperating, but if you can appreciate being the person making people happy, you will enjoy working in the big box. People looking to advance are too often willing to sacrifice those under them with impossible tasking while they stroll through their daily list of "things to do ".

Viewing 88 - 90 of 55,785 Reviews

Glassdoor has 58,368 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.