Is TP a good company to work for as a Web Support Agent?

Web Support Agent professionals working at TP have rated their employer with 4.9 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Web Support Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Web Support Agent interview questions at TP .

Does TP pay Web Support Agent employees well?

Web Support Agent professionals rate their compensation and benefits at TP with 4.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Web Support Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Web Support Agent reviews

4.9

99% would recommend to a friend

(17 total reviews)

Jorge Amar

Not enough data to show CEO approval

97% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Web Support Agent employees have rated TP with 4.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Web Support Agent professionals have an excellent working experience there. TP is rated 40% above average by Web Support Agent professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

17 reviews

5.0

May 17, 2021

great company to meet new people and to get advanced in your carrer

Web developer

Recommend

CEO approval

Business Outlook

Pros

People, Easy job, promotion in less than 6 month.

Cons

Long Hours of working, Far away in 5th settlement.

TP Response

5y

Thank you for sharing your feedback! All the best!

4.0

Dec 9, 2020

Good

Web developer

Recommend

CEO approval

Business Outlook

Pros

Great place to work with

Cons

Friendly environment for new joiners

TP Response

5y

Thank you for your great review. Our goal is to provide our employees with a nurturing and fun environment wherein they are given the opportunity to maintain their work-life balance, enjoy their job, and maintain harmonious relationships with their coworkers. Best regards.

3.0

Jul 31, 2019

Not good in compensation

Web developer

Recommend

CEO approval

Business Outlook

Pros

Friendly environment Family like No workloads

Cons

No career growth Low compensation Policy is not defined

TP Response

6y

We aim to provide a positive working environment for our employees, and we are glad to know that we have met your expectations. Please rest assured that our compensation packages are on par or above industry standards. All the best.

Viewing 13 - 15 of 17 Reviews

Jobs at TP

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Customer Care Specialist - Italian speaker in Lisbon with relocation assistance

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Support Specialist for Tech Company - Italian speaker in Lisbon

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TP Web Support Agent reviews

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great company to meet new people and to get advanced in your carrer

Good

Not good in compensation

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