Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,150 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 26% above average by Customer Service. professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Oct 6, 2025

Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

it will enhanced the compensation

Cons

some of the computers can't function appropriately

TP Response

8mo

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our toll-free hotline at #8353. Thank you.

5.0

Oct 6, 2025

Company review

Customer service

Recommend

CEO approval

Business Outlook

Pros

Provides good services and very accomdating

Cons

Working at night but it is managable

TP Response

8mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Oct 1, 2025

Mi experiencia en TP

Customer service

Recommend

CEO approval

Business Outlook

Pros

Beneficios Actividades Fondo de empleados

Cons

Oportunidad de crecimiento Horarios Transparencia

TP Response

8mo

👋🏻 Hola, gracias por tu comentario. 🤩 ¡Nos enorgullece que seas parte de la familia más TOP! 💥🤘🏻 ¡Saludos! #EstoEsTP 👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

Viewing 199 - 201 of 1,150 Reviews

Jobs at TP

Content Moderator for Social Media - Italian speaker in Lisbon

Italy

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Customer Service – Italian speaker in Lisbon

Italy

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Lavorate con noi in Grecia! Italian-Speaking Transportation Customer Experts

Italy

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Support Specialist for Tech Company - Italian speaker in Lisbon

Italy

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Customer Care Specialist - Italian speaker in Lisbon with relocation assistance

Italy

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View all Customer Service. Jobs

TP

TP Customer Service reviews

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