TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,674 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,674 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated 26% above average by Customer Service Representative (CSR) professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers training, skill development programs, and internal promotion opportunities for it's employees.

Cons

Employees may frequently handle difficult customers, which can sometimes be emotionally demanding.

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and provides equiptment

Cons

Micromanagement, no work-life balance, low pay

avatar
TP Response
1d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
Viewing 7 - 9 of 4,674 Reviews

Glassdoor has 100,594 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.