TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 26% above average for employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

75K reviews
1.0
Sep 10, 2015

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It pays a dollar more than most jobs in the area

Cons

The worst management I've ever worked with. There are no organizational skills with people and some speak to individuals really ugly. The dress code is meant for a few. Some supervisors allow their team to do what they please so it makes the whole company look bad. I don't see how any production is done accurately. Sad! The turnover rate is the highest I've ever seen in any company. You have to give employees options, you can't demand people work overtime....Who gives mandatory overtime and fire a person if they can't work overtime. Wow....where are the unions when we need them. Even if you follow all the rules and never late or miss work you can not take one day off while in training or you will be termed. Sad!

avatar
TP Response
7y
We're sorry to learn about your experience with us. We aim to provide a comfortable work experience to our employees. Your review is very alarming so we hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation. Thank you.
4.0
Sep 10, 2015

CS Agent

Recommend
CEO approval
Business Outlook

Pros

Payment on time, paid overtimes, schedule flexibility, possible promotions, bonuses and benefits.

Cons

Monthly Contracts, pressure to be quick - polite - efficient and not to make mistakes.

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TP Response
7y
Thank you for your review. We always aim to help our employees and make sure that they will have a great work experience here. Best regards!
5.0
Sep 10, 2015

Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good leadership team and flexible schedules (as long as you cover the weekly hours) if you are part of the administrative staff.

Cons

Compensations and benefits could be better/higher.

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TP Response
7y
Thank you for your positive and lovely review. We are pleased to know about your experience with us. All the best and have a nice day!
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Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.