TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,390 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,390 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated 20% above average by Customer Service (CSR) professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good start in canada if you dont have prior experience or have visa issues or trying to get pr

Cons

Micro management - bad work culture - no progression

avatar
TP Response
1d
We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A multicultural environment with good benefits and the possibility of working in several languages.

Cons

Low salaries, low food allowance. Toxic supervision and management with unrealistic and often impossible demands. No flexible hours, and almost always dependent on rotating days off, making it impossible to have a good work-life balance. They change project employees very frequently and almost never renew contracts for permanent staff.

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Potential for bonuses on different projects Great trainers PTO Paid training

Cons

There is no hourly pay increase Projects can end at a moments notice Could be out of work for a month waiting for a new project You won't know of any updates until the day of the change

avatar
TP Response
3w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
Viewing 67 - 69 of 17,390 Reviews

Glassdoor has 100,830 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.