Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,149 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,149 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,149 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,149 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 26% above average by Customer Service. professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Apr 13, 2026

En mi experiencia ha sido muy buena empresa.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Pago puntual, buen ambiente laboral, horarios flexibles

Cons

Hasta el momento todo ha sido bueno

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Apr 13, 2026

Mejor lugar de trabajo

Customer service

Recommend

CEO approval

Business Outlook

Pros

Rutas de entrada Horarios flexibles

Cons

Ruta de salida no habilitada

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

3.0

Apr 1, 2026

Apoyo del sindicato, pero falta de gestión de recursos humanos

Customer service

Recommend

CEO approval

Business Outlook

Pros

Salida en actividades del área de emotion experiencie, acompañamiento del Sindicato

Cons

Falta de presencia respecto del área de people ya que presente un inconveniente respecto a un supervisor y solo me dijeron "no sabemos qué hacer". No existe formas de compensatorios de parte de la campaña así mismo si se tiene buenas gestiones o así mismo pareciera que es más contundente un error que 10 buenos trabajos aun cuando los 10 buenos sean así mismo con cierto grado de relevancia

TP Response

2mo

👋🏻 Hola, lamentamos mucho tu experiencia, cada día estamos mejorando para estar contigo cuando nos necesites. 🫂 Puedes comunicarte con nosotros al correo electrónico hrhelpdeskmar@teleperformance.com 📩 estaremos atentos para resolver tus requerimientos.

Viewing 31 - 33 of 1,149 Reviews

Jobs at TP

Operatore telefonico da remoto per rilevazioni statistiche

Telelavoro

View job

Operatore telefonico per rilevazioni statistiche - modalità ibrida

Stage Quantitative Researcher

Fluent German-Speaking Telephone Interviewer for Statistical Surveys (Remote Position)

Deutschsprachige/r Telefoninterviewer/in für statistische Umfragen im Homeoffice

View all Customer Service. Jobs

TP

TP Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

En mi experiencia ha sido muy buena empresa.

Mejor lugar de trabajo

Apoyo del sindicato, pero falta de gestión de recursos humanos

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