Is TP a good company to work for as a Process Analyst?

Process Analyst professionals working at TP have rated their employer with 4.9 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Process Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Process Analyst interview questions at TP .

Does TP pay Process Analyst employees well?

Process Analyst professionals rate their compensation and benefits at TP with 4.9 out of 5 stars based on 28 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Process Analyst salaries at TP.

How happy are Process Analyst professionals working at TP?

98% of Process Analyst employees at TP would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Process Analyst professionals have also rated TP with a 4.9 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1806 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1766 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1462 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1259 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2482 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1528 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 502 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews))

TP Process Analyst reviews

4.9

98% would recommend to a friend

(28 total reviews)

Jorge Amar

100% approve of CEO

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (28 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Process Analyst employees have rated TP with 4.9 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Process Analyst professionals have an excellent working experience there. TP is rated 40% above average by Process Analyst professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

28 reviews

5.0

Aug 15, 2022

Good work environment

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a very productive and competitive place. Even when my previous process was shut down, employees were retrained and moved to a different process.

Cons

As of now no cons

TP Response

3y

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!

1.0

Oct 13, 2021

The worst experience ever seen in this company

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Dont expect pros from this company.

Cons

No recognition the work which you do. No recognition the hardwork you have done for the whole team process. Many cons from this company. Worst company that ever ever seen.

TP Response

3y

We apologize for the way you have been treated. We understand that it is not easy to work in an environment with unequal treatment and we take your concerns seriously. We are committed to creating a workplace where everyone is respected and valued. We will be taking steps to ensure that everyone is treated fairly and that our policies are applied equitably across the organization. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thank you for bringing this issue to our attention.

3.0

Mar 24, 2020

good

Process analyst

Recommend

CEO approval

Business Outlook

Pros

good projects which helps for present world

Cons

partiality which shown on employers

TP Response

2y

Thank you for your review. All the best and have a nice day! Thank you as well for the advice. We will look further into your feedback on some of our team leads.

Viewing 25 - 27 of 28 Reviews

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