Is TP a good company to work for as a Operational Excellence Manager?

Operational Excellence Manager professionals working at TP have rated their employer with 4.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operational Excellence Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operational Excellence Manager interview questions at TP .

Does TP pay Operational Excellence Manager employees well?

Operational Excellence Manager professionals rate their compensation and benefits at TP with 4.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 8.9% better than the company average rating for salary and benefits. Find out more about Operational Excellence Manager salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

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TP Operational Excellence Manager reviews

4.9

100% would recommend to a friend

(15 total reviews)

Jorge Amar

Not enough data to show CEO approval

100% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Work/Life balance

4.9

Senior management

4.9

Career opportunities

4.7

Compensation and benefits

Operational Excellence Manager employees have rated TP with 4.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Operational Excellence Manager professionals have an excellent working experience there. TP is rated 40% above average by Operational Excellence Manager professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

5.0

Jan 8, 2025

Manager

Operational excellence

Recommend

CEO approval

Business Outlook

Pros

Teleperformance gives us plenty of chances to learn, and job security is solid. The policies are supportive.

Cons

sometimes Cab provider messed up the pickup

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Jan 8, 2025

Salary

Operational excellence manager

Recommend

CEO approval

Business Outlook

Pros

After almost ten years here, I’ve picked up a lot of new skills. I’m fortunate to work in a role with set hours. My teammates are really supportive, and the management is open and honest. It’s a fantastic organization with great policies for employees and a welcoming atmosphere.

Cons

Work schedule is some how hectic

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Sep 16, 2024

Knowledge

Operational excellence

Recommend

CEO approval

Business Outlook

Pros

I’m impressed with the decent pay and the excellent benefits we receive.

Cons

Security is way too strict but it is necessary in this pandemic.

TP Response

Thank you for your review. All the best and have a nice day!

Viewing 4 - 6 of 15 Reviews

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