Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,362 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,362 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,362 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,362 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,362 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

12K reviews

4.0

Jun 30, 2026

Engaging training but no free meals

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Engaging training experience - Interesting Account

Cons

- No free meal -

TP Response

1d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 26, 2026

Accomplishing environment, but metrics can be stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

TP Response

1w

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jun 25, 2026

Crecimiento laboral y buenos horarios, pocos contras

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

horarios transportes crecimiento laboral experiencia

Cons

realmente no tiene tantos contras, depende mucho de la campaña que tengas para calificar los contras

TP Response

5d

👋🏻 Hola, gracias por tu comentario. 🤩 ¡Nos enorgullece que seas parte de la familia más TOP! 💥🤘🏻 ¡Saludos! #MadeForMore

Viewing 19 - 21 of 12,362 Reviews

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TP

TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Engaging training but no free meals

Accomplishing environment, but metrics can be stressful

Crecimiento laboral y buenos horarios, pocos contras

Jobs at TP

TP reviews FAQs

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