Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,362 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,362 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,362 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,362 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

12K reviews

3.0

Jul 28, 2012

a normal life at teleperformance

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

friendly peers, polite management. nice cafe. next to a pub.

Cons

no job security, no job satisfaction, lacks the ability to move up in the hierarchy.

TP Response

4y

Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

3.0

Jul 16, 2012

Basic call center work, nothing extravagant.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good overall attitude and morale with co-workers. Willing to work with their agents to ensure productivity and goals are met. 8-week in-depth training with call handling, products, and services. Lots of theme weeks with dress-up and rewards.

Cons

Low pay for call-center work. Meeting the quota for sales can be difficult. Constantly watching call stats and stress level can get overbearing. These should be expected with the mundane work of a call center.

5.0

Jul 11, 2012

In Teleperformance i have learn day by day so many things

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

in teleperformance you have Lots of opportunity to growth

Cons

i have never seen the downside of this company in my career

TP Response

8y

We appreciate your positive review. We see to it to reward hardworking employees with career growth opportunities so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

Viewing 12355 - 12357 of 12,362 Reviews

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TP Custom Service Representative reviews

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Reviews by job title

a normal life at teleperformance

Basic call center work, nothing extravagant.

In Teleperformance i have learn day by day so many things

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