Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,367 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,367 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,367 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,367 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Mar 15, 2014

Horrible and Stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, Good Salary for young people

Cons

Stressful scenarios with the customers

2.0

Mar 10, 2014

Stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of overtime available

Cons

Schedule would change overnight (supposed to have "24 hour" notice) and come in the next day to see you're too early or too late.

1.0

Mar 8, 2014

Don't care about Customers Or Employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get Minium Wage paid into your Bank A/C

Cons

You are treated with disrespect on a daily Basis by TL's whom get paid for listening to calls and criticising people all day. These people refuse to do customer call-backs especially in Vodafone Campaign and take extended unauthorised breaks but do very little work. Customer's become more irate with us and distrusting as we're promised numerous call-backs in past which never happen. God forbid you tell the customer the truth about this as this will result in an immediate HR Meeting.

TP Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Viewing 12301 - 12303 of 12,367 Reviews

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TP Custom Service Representative reviews

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