Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,365 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,365 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,365 reviews)

Ratings by demographic groups

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

12K reviews

5.0

Jun 9, 2026

Professional Development

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily customer interactions improve problem-solving abilities and workplace confidence.

Cons

Rotational shifts affect daily routine occasionally.

2.0

Jun 8, 2026

Great coworkers, but management struggles to lead

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful co workers that tried their best

Cons

90% of management have no idea what they're doing

5.0

Jun 8, 2026

Learning-Oriented Workplace

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employees gain valuable workplace experience and improve problem-solving abilities. Daily interactions contribute positively to professional growth and development.

Cons

Rotational shifts may occasionally affect work-life balance.

Viewing 49 - 51 of 12,365 Reviews

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Customer Care Specialist - Italian speaker in Lisbon with relocation assistance

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TP Custom Service Representative reviews

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Professional Development

Great coworkers, but management struggles to lead

Learning-Oriented Workplace

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