Is TP a good company to work for as a Custimer Service Representative?

Custimer Service Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,151 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custimer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at TP .

Does TP pay Custimer Service Representative employees well?

Custimer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,151 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Custimer Service Representative reviews

4.2

85% would recommend to a friend

(17,151 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Custimer Service Representative employees have rated TP with 4.2 out of 5 stars, based on 17,151 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have an excellent working experience there. TP is rated 20% above average by Custimer Service Representative professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

17K reviews

5.0

Jun 25, 2026

very good.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

very newbie friendly, very good.

Cons

i dont have nothing to say.

TP Response

5d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 24, 2026

Supportive team but overwhelming call volume at times

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

We have a fantastic team of supervisors that have our back when needed. We have a great team of agents.

Cons

Some days calls can be back to back with no time to breathe

TP Response

5d

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jun 24, 2026

Growth and leadership skills but competition for roles

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Able to expand growth and leadership skills.

Cons

Wanting to proceed in higher roles in a high populated demand.

TP Response

5d

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Viewing 25 - 27 of 17,151 Reviews

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TP Custimer Service Representative reviews

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Ratings by demographic groups

Reviews by job title

very good.

Supportive team but overwhelming call volume at times

Growth and leadership skills but competition for roles

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