Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,117 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,117 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13843) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2582) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1806 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1766 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1462 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1259 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2482 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1528 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 502 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews))

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TP Client Associate reviews

4.2

85% would recommend to a friend

(17,117 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,117 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated 20% above average by Client Associate professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

Jun 18, 2026

Valuable skills gained, but demanding work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

helps me develop strong communication, problem-solving, multitasking, and customer-handling skills while gaining valuable experience that can open doors to various career opportunities.

Cons

The job can be demanding due to high call volumes, performance targets, shifting schedules, and the need to handle challenging customer interactions while maintaining excellent service. Still, it is achievable.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jun 18, 2026

Ambiente excelente, pero procesos internos son lentos

Account manager

Recommend

CEO approval

Business Outlook

Pros

Me encanta el ambiente en general. La exposición que te dan aquí mientras creces es excelente, y el trato con los clientes es de primera. Además, ofrecen muchas oportunidades a la gente. Personalmente, cuando fui agente, fueron súper flexibles conmigo.

Cons

Siento que muchos procesos son demasiado largos, lo que complica los procesos de crecimiento, los temas de RH y los vistos buenos de las diferentes áreas de soporte, que a veces se atrasan mucho. Además, sería bueno mejorar el equipo de los agentes. Brindar herramientas pertinentes para los jefes de piso o manager como temas de licencias de Microsoft para tener acceso a sus correos

5.0

Jun 18, 2026

Professional Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily interactions improve communication and problem-solving capabilities effectively.

Cons

Rotational shifts affect routine occasionally.

Viewing 10 - 12 of 17,117 Reviews

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TP Client Associate reviews

Ratings by category

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Reviews by job title

Valuable skills gained, but demanding work environment

Ambiente excelente, pero procesos internos son lentos

Professional Growth

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