TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

671 reviews
1.0
Apr 16, 2018

Worst I've been with

Recommend
CEO approval
Business Outlook

Pros

Strategic location, easy to commute

Cons

Poor facilities, internet lags, old computers, dirty toilets, pest infested building ( flies, cockroach, rodents, ants ) i am surprised there are no snakes, too much office politics, open door policy is discouraged, constant policy changes, management manipulates everything, from stats to surveys to salaries. Salary dispute every month. Due process does not exist. Management is clueless of labor laws and employee rights.

avatar
TP Response
7y
We are sorry to hear about this. We'd like to help you resolve this. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you and best regards.
3.0
Feb 3, 2018

Call center Agent

Recommend
CEO approval
Business Outlook

Pros

Very hard workers in the team inside the company. Training system, different program, provide transportation for 4 late hours. Good team and selection consider different varieties from employees.

Cons

Very law salary range and very hard schedule hours that it is really hard to match during the day. Hard to communicate with doctors in case if serious sickness, doctor don't like to give any v sickness days even if the patient have the prove.

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TP Response
8y
We appreciate your feedback. We see to it to cater to our employees needs, provide them competitive income and offer them flexible work schedule to suit their needs. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.
1.0
Jan 26, 2018

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Good Location near the Subway

Cons

The Toronto site generally has a toxic work environment, supervisors and ACCMs are more concerned about statistics and looking good to the clients at the expense of the welfare and career growth of agents.I was more than happy when I finally left this place.

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TP Response
8y
We are sorry to hear that you felt that way. We see to it to cater to our employees needs, provide them a positive working environment and make sure they are treated well and valued. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward.
Viewing 616 - 618 of 671 Reviews

Glassdoor has 100,760 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.