Is TP a good company to work for as a operatore call center?

operatore call center professionals working at TP have rated their employer with 4.5 out of 5 stars in 671 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open operatore call center Jobs at TP now and start preparing for your job interview by browsing frequently asked operatore call center interview questions at TP .

Does TP pay operatore call center employees well?

operatore call center professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 671 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about operatore call center salaries at TP.

How happy are operatore call center professionals working at TP?

93% of operatore call center employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. operatore call center professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

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TP

TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

2.0

Aug 5, 2018

Just adequate atmosphere

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Teamwork / Salary in time / Social benefits / Normal working hours

Cons

Stressful / High targets / Abusive superiors

TP Response

Thank you for your candid feedback. It makes us smile knowing that our efforts in building a great place to work is enjoyed and appreciated by our employees. All the best!

4.0

Jun 27, 2018

Great place of work

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Good schedule Good compensation Very active within the company

Cons

Inconsistent breaks & lunches Can’t go to bathroom whenever you want

TP Response

Thank you for your feedback. We see to it that we provide enough time for lunch and short breaks in order not to compromise the health of our employees. We would like to hear more from you. Kindly share this feedback via our LET'S CONNECT Help Line at LetsConnect@teleperformance.com.

3.0

Jun 14, 2018

Web Customer Service Agent

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The Blue Diamond Club is a good incentive for employee to strive to achieve. The perfect attendance is a great incentive as well by giving you a day off but it would be better if it maybe give you some hours for the pay period so you don't loose eight hours on your pay period.

Cons

Working the night shift you don't get anything. Day-shift receives everything. It would be nice to get a differential pay for us who work until 11:00 or 1:00. Better pay for WCS because we do just as much in banking such as deposit@mobile and home viewing statements , quickens and etc.

TP Response

Thank you for your positive review about our Blue Diamond Club. We see to it that we provide compensations to our excellent employees. We also ensure that incentives such as bonuses are being provided to encourage them to work harder.

Viewing 610 - 612 of 671 Reviews

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TP operatore call center reviews

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