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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,187 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicazioni industry (3.6 stars).

      Reviews by job title

      23K reviews
      4.0
      Jul 19, 2009

      It's not a bad place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's got its plusses and minuses, probably the pros is that it's one of the smaller carriers (although still a big company) and therefore not as jaded or corporate

      Cons

      It's still pretty corporate by normal standards, if you have any experience working for a small business then working for t-mobile might be frustrating.

      4.0
      Apr 27, 2009

      Takes pride in their Sales Force and Rewards with Great Benefits

      Senior retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, knowledgable people with awesome benefits and pay. They take very good care of their people and strive to make their customers feel like they are welcome. Customer service team is outstanding and goes out of their way to help a rep and their customer get the very best of everything to ensure that the customer's standards are more than exceeded. Teams at store level are very close and very competitive but cultivate a "grow as a store" culture. At my store, we had a no man is left behind attitude and would do anything we could to make sure everyone met / exceeded quota and enjoyied their time at work.

      Cons

      Very little turn over so small amount of opportunity for promotions... even after years with the company and an awesome track record... cutting commissions/pay on top of an already confusing structure.

      4.0
      Apr 23, 2009

      Growth has its challenges.

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile has a good culture, a very solid set of shared values, and keeps a positive focus on both customers and employees. Lots of formal and informal recognition. The compensation and benefits programs are extremely competitive, and not just with other telecommunications companies. Would be an attractive place to work compared to many industries. And in an economic recession, people don't give up their cell phones!

      Cons

      The company grew too fast and processes and systems haven't caught up with size. IT becomes the knothole everything has to flow through. People are well intentioned, but the lack of a clear way to get things done creates inefficiencies.

      Viewing 23137 - 23139 of 23,187 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,569 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.