Starbucks reviews

3.5

57% would recommend to a friend

(85,528 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Ristoranti e servizi alimentari industry (3.7 stars).

Reviews by job title

86K reviews
1.0
Jun 27, 2018

Reception

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of receptionist and tutor, that is the only positive thing ; the management is really bad

Cons

Low salary, they put the money in front of both employers and customers

4.0
Nov 22, 2017

Great part-time job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, fun coworkers, good environment

Cons

Chaotic at times, nothing relevant

4.0
Oct 17, 2017

Very fun.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for making new friends, learning how to multitask, experiencing food service, drinking free Starbucks drinks and learning customer service

Cons

Busy and hectic, can be difficult to juggle customer satisfaction and volume of customers, some customers can be very high maintenance and stressful.

Viewing 25 - 27 of 85,528 Reviews

Glassdoor has 91,250 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.