Starbucks reviews

3.5

57% would recommend to a friend

(85,531 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Ristoranti e servizi alimentari industry (3.7 stars).

Reviews by job title

86K reviews
2.0
Jul 2, 2026

Not enough pay or benefits, often poorly managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn about coffee and train in preparing quality drinks

Cons

Pay, benefits, lack of sufficient hours for basic training and new product roll-outs, focus on speed over quality

3.0
Jul 2, 2026

Great coworkers but terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the best coworkers to exist, decent benefits

Cons

worst management to exist, corporate hell

1.0
Jul 2, 2026

Horrible toxic company

Recommend
CEO approval
Business Outlook

Pros

+I met like 3 cool people and had a lot of laughs w/ them +It got me a better job at a local cafe

Cons

-Horribly mismanaged -Upper management treats you like a workhorse and pays you in peanuts -No work life balance -No guarantee of full time hours, ever, you have to fight for it -Bitchy coworkers

Viewing 19 - 21 of 85,531 Reviews

Glassdoor has 91,254 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.