Starbucks reviews

3.5

57% would recommend to a friend

(85,550 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Ristoranti e servizi alimentari industry (3.7 stars).

Reviews by job title

86K reviews
4.0
Aug 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Good experience, helped me find my professional self, helped give me confidence in my self, great people to work with, I got the job just for the benifits. Since working there I really liked the company and ow it operates for the most part. After being there for a little while, I became frustrated with upper management and how things are done. There is much transition in the com. right now, but it seems poorly run still. Hopefully they will continue to make things better.

Cons

Upper management is incompetent and ridiculous in there expectations. This may work itself out with certain people being fired recently in the restructuring of the company, For such a huge company, the organization is bad to say the least. We are always running out of things, trying to teach artners some new rollout while having to much going on and not enough people to help. There is never enough face time between partners and management. Partners training is definitely not sufficient. There is no desire to relly make sure people are doing well in there new role unless they are slowing down the line.

5.0
Aug 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Great people working together to make a difference in the communities we serve. Awesome benefits package--work 20+ hours a week and eligible for medical, dental, vision. Stock options for part time workers! Pound of coffee a week, 30% discount on store products. Learn how to run your own business----an MBA in business management!

Cons

the recent layoffs-----don't feel very secure!

2.0
Aug 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Starbucks has a very good total pay package, and it is generally a respectful and flexible environment. Not only does it offer medical, dental, and vision benefits, Starbucks also has perks such as free drinks while working, a free pound of coffee each week, up to five weeks of vacation, accrued sick time, six paid holidays, two personal days, tuition reimbursement, 401k, and yearly stock share grants. The partners at Starbucks are treated pretty well. For a food service job, it is definitely still on the upper crust in terms of taking care of the partners. It's a good place for personal growth and development.

Cons

The only thing constant is change. This wouldn't be bad except it's not a philosophy Starbucks has always utilized. Until recently, Starbucks prided itself on its Guiding Principles--the fact that they were listed in order of importance. Now we've come to a point where growing big while staying small has become too overwhelming and our direction as a company, our whole philosophy in fact, has changed. It's not here's the goal and if you don't quite make it we'll talk about how do get better. It's here's the goal and if you don't make it you will be replaced. Again, that would be fine if it had always been that way. But it's a new day at Starbucks.

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