Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Starbucks. This rating has been stable over the past 12 months.

How satisfied are employees working at Starbucks?

57% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (45001) , Shift Supervisor (9814) , Cashier/Barista (4308) , Store Manager (3148) , Supervisor (1116) , Barista, Shift Supervisor (956) , Barista Trainer (845) , Starbucks-Barista (739) , Manager (656) , Shift Manager (588) , Cashier (458) , Assistant Manager (379) , Partner (332) , Assistant Store Manager (325) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11861 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4269 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3755 reviews)); "Tips are great and the free coffee is good." ((in 3618 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3598 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4808 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4459 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2516 reviews)); "Little to no work life balance Unrealistic expectations around labor and metrics (do more with less mentality)" ((in 889 reviews)); "Poor upper management." ((in 786 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What are the top reviewed Starbucks locations?

Milano , Firenze , Torino , Roma , Napoli , Verona , Partinico , Brescia , Reggio nell'Emilia , Itala , Bergamo , Bari

Starbucks reviews

3.5

57% would recommend to a friend

(85,550 total reviews)

Brian Niccol

34% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Ristoranti e servizi alimentari industry (3.7 stars).

Reviews by job title

86K reviews

4.0

Oct 14, 2013

Pretty decent experience for those in high school/college

Barista

Recommend

CEO approval

Business Outlook

Pros

I'm speaking strictly working as a Barista. (Worked there from 08-09) Great work environment for high school/college students. Great coffee, easy going customers, AWESOME pastries (though you get sick of them pretty quickly). A free bag of coffee a week, good employee discounts

Cons

Hours varied from week to week. The occasional difficult customer

4.0

Oct 13, 2013

My experience at Starbucks definitely helped me improve my customer service skills.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Starbucks provides a great opportunity to those who may not have much experience with jobs. They give individuals a chance to grow in the business as well as provide great benefits. Management works around school schedules; which is definitely a plus for college students!

Cons

There are no cons to this job that I can think of at the moment. If I absolutely had to come up with one thing, it would be that the pay is low for the amount of work employees perform during a shift.

4.0

Oct 10, 2013

My experience was a great one. I taught you how to deal with all people and how to serve with a smile

Shift manager

Recommend

CEO approval

Business Outlook

Pros

Insurance was great......the staff was good and the managers are happy

Cons

The pay was ok. Its a busy company and productive

Viewing 85465 - 85467 of 85,550 Reviews

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Starbucks reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pretty decent experience for those in high school/college

My experience at Starbucks definitely helped me improve my customer service skills.

My experience was a great one. I taught you how to deal with all people and how to serve with a smile

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