Starbucks reviews

3.5

57% would recommend to a friend

(85,550 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Ristoranti e servizi alimentari industry (3.7 stars).

Reviews by job title

86K reviews
4.0
Feb 19, 2014

Great place to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun environment, mostly friendly customers

Cons

Customers can get pretty anal about their drinks

4.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

There is always something to keep you busy. Employee benefits are great, and I make a lot more in tips than I expected to. Co workers vary widely in age. I am a high school senior and am the youngest employee. Energy is high and dull moments are limited. I'm sure having this job at a young age will help me in the future.

Cons

Since I am young, I feel as though management takes advantage of my "naivety". When hired, I was promised 20 hours a week, but am now alarmed to be given 4-15 hours per week more often than not. The strict "playbook" takes out a lot of the creative aspect of a barista job.

5.0
Feb 13, 2014

great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

tons of coffee great discounts fun partners ability to move up the ladder

Cons

too much caffeine, force coffee tastings, you will always smell like coffee.

Viewing 85459 - 85461 of 85,550 Reviews

Glassdoor has 91,273 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.