Is Shell a good company to work for as a Credit Support Analyst?

Credit Support Analyst professionals working at Shell have rated their employer with 3.8 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of Shell employees being 4.0 out of 5 stars. Search open Credit Support Analyst Jobs at Shell now and start preparing for your job interview by browsing frequently asked Credit Support Analyst interview questions at Shell .

Does Shell pay Credit Support Analyst employees well?

Credit Support Analyst professionals rate their compensation and benefits at Shell with 3.5 out of 5 stars based on 46 anonymously submitted employee reviews. This is 10.8% worse than the company average rating for salary and benefits. Find out more about Credit Support Analyst salaries at Shell.

How happy are Credit Support Analyst professionals working at Shell?

54% of Credit Support Analyst employees at Shell would recommend their employer to a friend. This rating has decreased by 32% in the past 12 months. Credit Support Analyst professionals have also rated Shell with a 4.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (335) , Engineer (306) , Business Analyst (302) , Software Engineer (277) , Project Manager (261) , Manager (232) , Intern (217) , Analyst (213) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"Good work life balance and effective WoW" ((in 1468 reviews)); "very ethic and good benefits" ((in 1029 reviews)); "Pay is good and they gave out quarterly gas cards based upon profits and earnings." ((in 780 reviews)); "The culture is great and supportive yet challenges you to continuously expand your professional skills." ((in 709 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 687 reviews))

What are the cons of working at Shell according to real employee reviews?

"Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 232 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 158 reviews)); "Long hours and lots of things going on at once" ((in 135 reviews)); "Slow career progression and lot of bias in promotions" ((in 127 reviews)); "poor leadership and direction" ((in 90 reviews))

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Shell

Shell Credit Support Analyst reviews

3.8

54% would recommend to a friend

(46 total reviews)

Wael Sawan

79% approve of CEO

67% positive business outlook

Ratings by category

4.2

Work/Life balance

4.0

Culture & values

3.9

Diversity & inclusion

3.7

Career opportunities

3.5

Compensation and benefits

3.2

Senior management

Credit Support Analyst employees have rated Shell with 3.8 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Credit Support Analyst professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Credit Support Analyst professionals compared to other employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

46 reviews

3.0

Feb 12, 2026

Credit Analyst role

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

- You learn how different companies operate, how they generate cash, and what makes them risky or stable. - This builds commercial awareness that’s valuable long-term

Cons

- Promotions often depend on seniority rather than performance. - Many teams have limited upward mobility because the structure is flat. - You can stay in the same level for years unless someone leaves- Because promotions are slow, managers sometimes choose based on personal preference rather than merit. - This can create frustration, resentment, and a sense of stagnation.

4.0

Jun 19, 2025

Credit Analyst

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Company care work-life balance Salaries are quite good comparing to other companies

Cons

8,5h working hour in a day

4.0

Jun 8, 2025

.

Senior credit analyst

Recommend

CEO approval

Business Outlook

Pros

Diversity at work. Good relationship with peers

Cons

Reshaping every 2/3 years. Jobs were cut

Viewing 1 - 3 of 46 Reviews

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Shell Credit Support Analyst reviews

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