Salesforce reviews

-Terrible customer service-- Unless client pays for premium customer service, we can't help them (and even then we have to pass them onto a rep in another country); -Huge company with an even bigger ego. If you worked anywhere else, it's nothing compared to SF. You're lucky to work there and they don't value any of the reps opinions. If you were a senior level salesperson elsewhere, prepare to take at least two steps back. -Quota is unrealistic and management knows it. The best reps hit quota once a quarter typically. -Overworked: scolded if you don't answer calls and emails on weekends. -Benefits aren't always what they seem. Try to take full amount of paternity leave and you'll be told by management that, "No one really takes that long for paternity leave. You can come back in a few days or else your job won't be here." -Never able to take days off at end of months or the entire last month of a quarter.

The workforce is not very diverse and the environment is all about doing what it takes to launch product without any thought to employee burn out. No work/life balance & their work from home policy is also misleading. Layers and layers of politics beyond anything you will ever experience (& I've worked for some large corporations but nothing like SFDC)! More often then not, people get promoted based on popularity & not on merit. Internal opportunities are few as they would rather backfill from outside rather than consider developing an internal candidate. I'm surprised at the number of people that say this company cares about their people as all the depts I've worked with including my own often referred to having a "thankless job" and the sentiment seemed consistent everywhere I went - the only exceptions are the employees that are fairly new to the company. I am a firm believer in giving back which is why volunteerism was an important criteria for me when seeking out employees. I was so disappointed to discover that my management saw volunteer hours as a game - "log your hours and volunteer so we can beat the other dept....I will be checking hours by the end of the week" This is disturbing!