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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,569 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Reviews by job title

      23K reviews
      2.0
      Sep 20, 2019

      Look after your talent

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits Nice office Known brand Exciting pace Great products

      Cons

      Despite not wanting to acknowledge this fact, Salesforce is an incredibly political company to progress in. There is a heavy process around advancement, the main activity being developing your own brand. This involves gaining sponsors at various levels and promoting yourself (sometimes unashamedly) heavily throughout the business. This 'brand campaigning' is by definition political. It is also biased towards those that have the time to commit to it. It is largely dependant on a full and present management chain and those who are actually fully active making a difference at their customers, or who are under resourced and performing multiple roles to serve their customer, do not get the chance to 'seize the opportunity that Salesforce states that it presents. The result is that the talent in the business feel undervalued and the promotions go to the people who have shouted the loudest. It is a real shame, Salesforce isn't the company that I wanted it to be.

      avatar
      Salesforce Response
      6y
      Thank you for your review, I am glad that you've shared your experience with us. We want our employees to be successful and feel seen, heard, and valued. Regarding the cons you have listed, I advise you to reach out to your manager or your Employee Success Business Partner to discuss strategies on how we can set you up for success. Your input helps us be a better workplace for all – thank you!
      3.0
      Apr 6, 2018

      Wonderful company plagued by the same classic problems that impacts most of the tech industry

      Ui/user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, vacation, benefits, facilities (referring to HQ), large org with many possible paths for an individual's career trajectory. A focus on volunteering and giving back that very few other large organization's make a reality.

      Cons

      It's still a tech company in the Bay Area, and though there are many initiatives to promote diversity in place, it can still feel very white, male dominated and leave employees who belong to a minority fending for themselves when it comes to social interactions and handling a constant stream of micro aggressions. Favoritism and cliques are just another part of day-to-day life here and it makes it hard to not be concerned about how these factors may impact your hard work as well as your ability to be fairly promoted. Also the fact that the entire branding of the company has basically appropriated Hawaiian culture is beyond problematic. The actual look of this is slowly going away as each office is getting remodeled to look more like the new tower, but let's be careful about how we enable entitled, white individuals to take on a term like "Ohana" and throw it around as mere corporate culture fodder.

      avatar
      Salesforce Response
      8y
      Thanks for your thoughtful review. We elevated Equality to be a core value at Salesforce because we want to make sure that all employees feel seen, heard, valued and included regardless of their age, race or ethnicity, gender identity, sexual orientation or religious affiliation. If you feel like you've experienced or seen anything that is contrary to our values, I would ask you to please contact our third-party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide more information about your experience. Additional details will help us directly and appropriately address your concerns to make the workplace better for everyone.
      1.0
      Apr 26, 2017

      Infrastructure org is worst, Ex-MSFT atelier

      Lead member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work life balance. - The value of Trust and Security. - Volunteering, 1:1:1 model - Agile - Free Food - Lucky for you if you are part of R&D/Engineering team *not* Infrastructure org

      Cons

      - Ex-Microsoft employee factory in infrastructure org. - No innovation or automation opportunities provided across multiple teams especially in infrastructure delivery. - Silo teams/individuals working for their own growth and stock renewals. - Lack of transparency from Ex-MSFT Management. - Cross-cloud collaboration is worst. - People outside HQ (San Francisco/US) are left to their own fate. - No encouragement from local managers on career growth. - No encouragement from local leadership to participate in OOM. (Opportunities in different teams) - People working in infrastructure org are treated as third class citizens.

      avatar
      Salesforce Response
      9y
      Thank you for your feedback. I've shared your review with ES leadership in India and with our Tech & Product leaders in India and at HQ. Your review raises concerns I believe we need to work with our managers and employees to solve. If you would like to provide additional details to help us more directly address your concerns, you can do so safely and anonymously via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. We take this feedback seriously and it helps us improve. Cindy Robbins EVP, Global Employee Success
      Viewing 259 - 261 of 22,569 Reviews
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