Salesforce reviews

4.0

79% would recommend to a friend

(22,569 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Company Benefits. If the team you work for does not work out, there is an OOM policy for you to leave the team and join another one.

Cons

Middle management are in capable of leading the team. All they care about about is manage upward. My colleague was promoted to my manager and I found out that he listed down my work in his achievement list. What a joke. Besides that, he was trying to get a replacement for my pier and every candidate he shortlisted were Indian. Both external and internal OOM candidates. Downright racist.

2.0
Apr 16, 2019

NO balance or respect

Recommend
CEO approval
Business Outlook

Pros

Great resume builder Company events are great and constant Change as expected with a tech company but on insight into changes that vastly hurt your pay and promotional path You "CAN" make decent money in Q4

Cons

No work life balance Capped on hours you can log Constantly told you can't travel during business hours but also cannot log those hours traveling (illegal?) Management will mock you for giving feedback even if they say it's "anonymous" No negotiation power Highly underpaid when comparing to the competition Entire sales team is under quota over 50% of the months

avatar
Salesforce Response
7y
The issues you described are concerning and completely counter to the company culture we want to create. We know our employees trust us with their careers, and we want to do everything in our power to make sure you have a positive experience at Salesforce. Could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you in advance for your help in making the workplace better for everyone.
2.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The Salesforce name in it self is a big Pro. We being the most innovative company and how we care for the customers is very alluring. Heard great things about the culture before I joined. Our values and 1-1-1 philanthropy model gives a sense of what is priority for the firm - People. Great work-life balance if you are in the right teams. But not when you are 12.5 hrs ahead and working under managers from India. Also, open V2mom(Year goals) at the entire org level gives purpose for your career development plans.

Cons

There has been no attention paid to the mid level management that was hired. Especially in the IT Project team. People leave managers, not companies. I feel I work under a manager who is straight out of the Dilbert comic strip. Numerous attempts have been made to fix my working relationship with this manager, with no results. I strongly believe that there is severe incompetence for the role and position that this manager was hired for. Gaslighting, micromanagement, plagiarising ideas, absolute disregard for an employee’s personal time. Add to this the constant reminder of the said person’s insecurities being thrown around in the garb of constantly mentioning their decade-odd years of work experience. These are just some, among the many, problematic aspects that have caused demotivation. However. I would also like to clarify that the person in question is not bad or immoral. They only happen to be a bad fit in a managerial position. This company might be ranked as the best place to work at, but from an employee’s point of view, our life revolves around the people we work with/under, daily. It is unfortunate that it has as not fared well for me. It is quite drudgeoning to constantly hear the phrases “what!!!!!”, “that is not how it works” or “i don’t understand” up until today.

avatar
Salesforce Response
7y
Thank you for taking the time to leave your review. We're sorry to see you're no longer with the business. You've listed some great points in your pros section and our 1-1-1 model is certainly something we should be proud of. I'd like to address what you've written in your cons section as it's certainly not what we want to see here at Salesforce. Although you've left, we'd appreciate it if you could provide further details for us to look into the matter. We ask that you please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us to address the matter directly.
Viewing 241 - 243 of 22,569 Reviews

Glassdoor has 26,131 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.